Types of Information We Collect:

1. Personal Information refers to data that can be used to identify or contact you, such as your name, address, telephone number, and email address, along with other non-public information that can be associated or linked with personally identifiable data.

Anonymous Information refers to data that is not linked to your Personal Information and cannot be used on its own to identify individuals.

Fast Print Guys collects both Personal and Anonymous Information in order to: (i) operate, maintain, and enhance our services; (ii) communicate with you about your account or transactions; (iii) inform you about updates to our services or policies; (iv) send promotions or offers; (v) personalize your experience on our platform; (vi) identify and investigate unlawful or prohibited activities; (vii) maintain and improve customer service and support operations; and (viii) fulfill other purposes outlined in this policy.

2. How We Collect Your Information

Information You Provide: You are not required to submit Personal Information to use our website. However, creating an account or using select features may require you to share contact and financial information, such as your credit card or bank details, which are used to process payments and manage your account.

Additional data we may collect includes:

• Location data, if shared by your device
• Account preferences and display settings
• Content submitted or created through our services
• Feedback or email communication
• Forum or blog participation (any data shared here is public)
• Device information and system data for support purposes
• Participation in surveys, contests, or giveaways
• Profile photo, username, and account preferences
• Interaction logs, such as communication history or service usage details

We also use cookies and SMS alerts to remind users in the U.S. about abandoned carts and to deliver relevant promotions.

Information Collected Automatically:

Our servers and third-party tools automatically collect technical data, including browser type, IP address, domain name, time stamps, geolocation data, and operating system information.

Log Files: We gather data to monitor usage trends and demographics to better serve our customers. This may include referral links, browsing behavior, and device details.

Cookies: Cookies are used to store session information and preferences. Both temporary (session) and permanent (persistent) cookies may be used. You may modify cookie preferences through your browser settings or opt out using available tools.

Pixel Tags: Pixel Tags (web beacons) help us track the effectiveness of email communications and user engagement with web content.

Flash Local Storage Objects (LSOs): Videos may use Flash Cookies to remember user settings. These require separate management tools to delete.

Do Not Track: Users may configure privacy settings to limit the collection of data on our platform. However, we do not guarantee responses to all browser-based Do Not Track signals.

Analytics Services: We partner with analytics providers to better understand usage behavior and improve services. These providers may collect information independently under their own terms and privacy policies. For a complete list, contact support@fastprintguys.com.

Third-Party Sources: We may also obtain Personal or Anonymous Data through co-branded sites, integrations with other platforms (such as Shopify or Stripe), or affiliate services and merge it with existing data to enhance our services.

3. How We Use and Share Information

Your data may be used to:

• Create and maintain your account
• Authenticate you as a user
• Improve service delivery
• Communicate order and account details
• Send promotional messages
• Deliver service updates and support notifications
• Customize service recommendations and user dashboard
• Improve website usability, accessibility, and personalization

Testimonials and Forums: We may publish testimonials with consent, including the user’s name and city. Feedback posted in public forums may be visible and saved by others. We reserve the right to moderate user submissions for compliance with our content guidelines.

Anonymous Data: We may convert Personal Information into Anonymous Data for analytics or aggregate reporting and share it freely.

Third-Party Providers: We may share your Personal Data with trusted vendors for:

• Payment processing
• Technical and hosting support
• Account setup and identity verification
• Marketing campaigns and analytics
• Delivery and logistics partners (e.g., USPS, FedEx)

These vendors are contractually bound to use the data solely for service provision to Fast Print Guys.

Affiliates: Your data may be shared within our group of companies with confidentiality terms consistent with this policy.

Corporate Events: In the event of a merger, sale, or similar transaction, your data may be transferred to the acquiring entity.

Legal Disclosure: We may disclose your Personal Data to comply with legal obligations, enforce our rights, or investigate unlawful activity. This includes cooperation with authorities, fraud monitoring, and responding to legal claims or subpoenas.

Note: Opt-in SMS consent data will not be shared with third parties.

4. Content Access Control

Fast Print Guys is designed to ensure your content remains private unless you choose otherwise. Employees or service providers involved in fulfilling your orders may access your content to ensure quality, compliance, and support.

5. Keeping Your Information Updated

You can update your account details or password via your profile page or by contacting our support team. If your Personal Information changes or you notice an error, contact us for correction.

You may also request a review of all stored data and request corrections, exports, or deletions by emailing us at support@fastprintguys.com.

6. Third-Party Links

Our site may include links to external websites. Fast Print Guys is not responsible for the privacy practices of these third parties. Users should consult the privacy policy of any site they visit outside of our domain. Use of external links is at your own risk.

7. Your Choices

Emails: You may opt out of promotional emails using the unsubscribe link or your account settings. Transactional emails (e.g., order confirmations) will still be sent.

Cookies: You can adjust your browser settings to disable cookies, but this may affect your experience.

Data Deletion: You may review, update, or delete your data at any time. Full deletion of data will deactivate your account. Archived records may be retained where required by law or business needs.

Payment Information: Payments are processed by trusted third parties (e.g., PayPal and Adyen). Fast Print Guys does not store your payment data. Refer to their privacy policies for more information.

Account Preferences: You may update your privacy settings, notification preferences, and data sharing choices within your account dashboard.

8. Data Security

We use industry-standard safeguards, including:

• SSL encryption
• Secure cloud-based servers with access control
• Daily backups and activity logs
• Periodic vulnerability assessments and internal audits

Despite these measures, no transmission method over the Internet is 100% secure. We encourage users to use strong passwords and enable multi-factor authentication.

9. California Consumer Privacy Rights (CCPA)

California residents may request a summary of their data collected within the last 12 months, including sales and marketing use. Fast Print Guys does not sell your data. You can request deletion or a copy of your data by contacting support@fastprintguys.com.

Verified requests will be honored in accordance with applicable CCPA guidelines. You may also request a restriction on third-party data sharing.

10. Children’s Privacy

Our services are not intended for users under 16. If you are aware that a child under 16 has submitted personal data, please contact us. If discovered, we will delete the data and deactivate the account. Parents or legal guardians may request access to their child’s information.

11. Policy Updates

We may revise this Privacy Policy from time to time. If significant changes are made, we will notify you via email or through the site. Continued use of our services constitutes your acceptance of the new terms.

We encourage users to periodically review this Privacy Policy for the latest information on our privacy practices.

12. Jurisdiction

Fast Print Guys operates in the United States. By using our site, you agree to be governed by U.S. laws regardless of your location. Users outside the U.S. acknowledge that their data may be transferred and processed in the U.S.